Azure AI Exam Prep

Support

Azure AI Exam Prep · Last updated 2026-08-07

Email magnus@oxenwaldt.com and you will get a reply from a person, usually within two working days. There is no ticket system and no bot.

Status

Azure AI Exam Prep version 1.1.0 is currently in review with apple.

What to include

To get to an answer in one round trip rather than three, include:

Common questions

Is this a Microsoft product?

No. It is an independent study aid, not affiliated with or endorsed by Microsoft.

Which exam does it cover?

Microsoft Certified: Azure AI Engineer Associate (AI-102).

Does the tutor work offline?

Yes, on iPhone 15 Pro and newer with Apple Intelligence. It runs on the device.

Apple Intelligence says it is unavailable

The on-device model requires iPhone 15 Pro or newer running iOS 26, with Apple Intelligence switched on in Settings › Apple Intelligence & Siri, and enough free storage for the model to download. On a simulator it never works — that is expected.

I subscribed and Pro is not active

Open the App and use Restore purchases. If it still does not activate, check that you are signed in with the same Apple ID you bought it with, then email me with the date of purchase and I will look at it.

How do I cancel?

iPhone Settings › tap your name › Subscriptions › Azure AI Exam Prep › Cancel. Cancelling in the App is not possible — only Apple can do it.

How do I get a refund?

Apple handles all payments, so refunds go through reportaproblem.apple.com. I cannot issue them directly.

How do I delete my account?

Settings › Delete account, inside the App. It removes your history, progress and login immediately and permanently. It does not cancel a subscription — only Apple can do that.

Reporting a bug

Bug reports are genuinely welcome, including blunt ones. If the App crashed, say roughly when — crash reports are collected only where the privacy policy says so, and a timestamp makes them findable.

Requesting a feature

Also welcome. This is a small independent operation, so the honest answer is sometimes no or not soon — but you will get an answer either way.

Contact

magnus@oxenwaldt.com · LinkedIn · oxenwaldt.com